Frequently Asked Questions
How to choose the right system?
Please inform us about the type of energy storage system required, the capacity of the PV project installation, the installation scenario, and the arrangement of components.
How about the delivery time?
Delivery time ranges from 7 to 20 days for bulk orders.
What is the warranty for the solar system?
Solar panels have a 25-year warranty. On-grid and hybrid inverters come with a 5-year warranty, while Growatt off-grid inverters have a 2-year warranty.
How can I get better technical support?
Our professional engineer team provides support based on your requirements. We offer 24-hour online service to solve any issues within 1 hour.
Is the system compatible with different battery types?
Yes, the system is designed to work with both Lithium batteries and Lead Acid batteries, providing flexibility for your specific storage needs.
Can the system operate without a battery?
Yes, the integrated inverter functionality allows the system to work either with a battery or without a battery depending on your configuration.